Frequently Asked Questions
I want to buy some shoes! How do I make a purchase?
Of course you do! To make a purchase from miz-mooz.com, you may browse the site to see what’s new, shop by category; or if you know the style you’re looking for, enter it into the search box. When you find a pair you’d like to buy, select the color a
Do I need to have an account to make a purchase?
No, an account is not required to make a purchase from miz-mooz.com, but why not register and enjoy these great perks?
I have an account, but forgot my password.
No problem! Simply click the box that says “I forgot my password” on the login page and you will receive a link by email to reset your password.
What size should I pick?
Our Size Chart can be found on the product page next to the Size selection, just beneath the Color selection, on every product page. It is also available here for your reference:. Please keep in mind your personal sizing preferences when deciding on
Can I modify my order after it is placed?
Once your order has been placed, we are unable to change, update, or cancel orders. If you have additional concerns about an order you just placed, please email [email protected] for further assistance.
What are pre-orders?
Occasionally we get so excited about new styles we put them up on miz-mooz.com before they are available to ship. You can purchase these styles in advance of the listed ship date to reserve your size and be the first on the block to have the new good
What are your shipping fees?
FREE SHIPPING ON ORDERS OVER $99!. Please see our Shipping and Handling page for additional information.
Do you ship outside the US?
Yes! Please see our Shipping and Handling page for additional information.
Do you offer returns and exchanges?
Miz Mooz will accept returns and exchanges on unworn merchandise within 30 days of shipment, in the complete original packaging, with refunds given in the manner of purchase. Please see our Returns page for additional information.
Do you price match?
Absolutely! We are committed to offering you the best possible prices. If you find an item that we offer, in the same color and size, in stock at a similar retailer at the time of purchase, we'll be glad to meet a competitor's price!Rules:. To receiv
Can you answer my infrequently asked question?
Sure! Send us a message at [email protected].